Product Safety and Consumer Protection

Product Quality and Consumer Rights Protection
As the improvement of market supervision system and the stronger awareness of consumer rights protection, disputes arising from product quality between enterprises and consumers has been more and more popular. The legal risks in administrative, civil and even criminal aspect is becoming larger. With years of practice Shimin has accumulated rich experience and good communication with the related authorities, which enable Shimin to know how to prevent and avoid disputes while ultimately maintain the benefits of enterprises, as well as the countermeasures when disputes happen.

The professional legal service provided by Shimin in the field of product quality and consumer rights protection includes:
• Helping enterprises make recall plans for the defective products to be recalled; communication and coordinating with the related authorities according to the entrustment by clients, in order to maintain the benefit of enterprises and the brand image to the utmost legally;
• Helping enterprises draft, modify and review documents relating to product quality, including the quality specifications, management system on product quality, and so on;
• Communication with consumers, Consumers’ Association and the related authorities, or participate in litigations on the basis of the entrustment by enterprises;and
• Legal consultation service on product quality and consumer rights protection.